Bringing 24/7 roadside assistance to the fingertips of Dubai drivers presented a unique challenge: creating a reliable and user-friendly mobile application that could seamlessly connect stranded motorists with immediate help, regardless of their location or the complexity of their situation.
Scope
Diagnosis & insights
App Designing
App Development
777 Recovery modernized roadside assistance services by launching an innovative mobile application that prioritizes user convenience and transparency. The app allows customers to effortlessly book services by entering their vehicle details, describing the issue, and selecting from categorized service levels based on complexity. With instant cost estimations, customers can make informed decisions before confirming their bookings, ensuring a seamless and hassle-free experience.
The 777 Recovery app has set a benchmark in the industry by combining advanced technology with a user-centric design. Built on a robust technology stack, the app has enhanced efficiency by reducing wait times and improving service transparency. Customers now enjoy greater convenience, instant updates, and a streamlined payment process, making 777 Recovery a pioneer in transforming traditional roadside assistance services.
We developed the 777 Recovery Operator App to enhance roadside assistance operations by empowering operators with efficient tools and features. From receiving instant notifications for new service requests to managing availability with Online and Offline Modes, the app ensures that operators can handle their tasks with flexibility and precision. Operators can also initiate roadside assistance requests independently, enabling swift responses and improving overall service efficiency.
With real-time route mapping and integrated navigation tools, operators are guided efficiently to the customer’s location, optimizing travel time. Upon arrival, customer and vehicle verification processes ensure transparency, allowing operators to inspect vehicle damages and gather acknowledgment through multiple modes. Additionally, the app supports dynamic drop-off location updates based on customer preferences, ensuring a personalized and adaptable service experience.
IT professionals with a passion for creating successful web solutions and mobile applications.
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